GK Question

technology easy mcq

Which platform allows citizens to report grievances related to government services and track resolution status?

  1. MyGov
  2. CPGRAMS
  3. UMANG
  4. DigiLocker

Answer: CPGRAMS

CPGRAMS (Centralized Public Grievance Redress and Monitoring System) is an online platform for lodging and tracking grievances against central government ministries/departments. Features: unique registration number, escalation mechanism, time-bound resolution, and public dashboard. Promotes accountability and responsive governance.

Topic Digital Governance
Exam Relevance All Government Exams