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The Information Technology (Intermediary Guidelines) Rules 2021 require significant social media platforms to appoint a grievance officer.
- True
- False
Answer: True
IT Rules 2021 mandate Significant Social Media Intermediaries (50L+ users) to appoint: Chief Compliance Officer, Nodal Contact Person, and Resident Grievance Officer. Also require traceability of first originator for certain messages. Critical for platform governance and compliance questions.