Which UPU body is responsible for setting international postal regulations, including terminal dues, service standards, and customs procedures for cross-border mail?
- Congress
- Council of Administration
- Postal Operations Council
- International Bureau
Answer: Postal Operations Council
The POC, elected by Congress, develops binding regulations on operational, technical, and economic matters. It ensures interoperability of global postal networks, adapts rules to e-commerce and digitalization, and balances interests of developed and developing countries in terminal dues and service quality.