Several Indian States have enacted Right to Public Services legislation that legally guarantees time-bound delivery of specified government services and provides penalties for officials causing delays.
- True
- False
Answer: True
Right to Public Services Acts (State-level legislation): First enacted by Madhya Pradesh (2010); now adopted by 20+ States. Features: (a) Notify list of services with timeframes (e.g., caste certificate: 7 days, ration card: 15 days), (b) Designate responsible officers, (c) Penalty for delays (deduction from salary), (d) Appeal mechanism for citizens. Not a Central law; varies by State. Aims to reduce corruption, improve accountability in service delivery. Challenges: Limited service coverage, weak penalty enforcement, awareness gaps.