The Second Administrative Reforms Commission (2005-2009) submitted 15 reports recommending reforms in areas like ethics in governance, right to information, and ______ for improving public service delivery.
- e-governance
- military restructuring
- judicial appointments
- electoral funding
Answer: e-governance
Second ARC (Chairman: Veerappa Moily): 15 reports on: (a) Ethics in governance, (b) Right to Information, (c) E-governance, (d) Citizen-centric administration, (e) Local governance, (f) Disaster management, etc. Key recommendations: (i) Code of ethics for public servants, (ii) Strengthening RTI implementation, (iii) Digital service delivery platforms, (iv) Performance monitoring systems. Many recommendations implemented (RTI Act amendments, CPGRAMS, Digital India); others pending. Illustrates ongoing governance reform process.